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post #1 of 4 Old 11-06-2018, 04:26 PM - Thread Starter
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Xbox one x green screen?

Hey Everyone
Wondering if anyone is having this issue - Desperatly trying to find a resolution
Whenever I try an use Xbox One X for streaming content (Vudu, Netflix, etc) I get a green screen with audio for any 4k/UHD or HDR content.

I have tried:
-New Cables, including the one that came in the box, monoprice, belkin 2.1, and a bunch of others.
-resetting tv
-resetting xbox
-calling both netflix and microsoft support
-hard restart
-power cycle
-plugging straight to tv
-plugging thru avr passthrough
-plugging via wall outlet
-uninstalling media player, etc

Sometime if i unplug the hdmi cable and then plug back in, it works. but then I turn it off, and then back on again and it doesn't work and shows green screen with audio. o.m.g.

I'm literally out of ideas at this point. this is a $500 gaming console/streaming box. there is literally no reason this should be happening.
Running through Denon avr-x2500h and LG OLED C7P

please and thank you!

LG OLED C7P 65" | HAMLITE LED TV Ambient Backlight
Denon X2500H
Definitive Technology BP9020 | Definitive Technology CS9040
NHT Audio SuperZero 2.1 | Amphony Wireless Speaker Kit Model 1800
XBox One X | Google Chromecast
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post #2 of 4 Old 11-12-2018, 06:25 PM
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Check the color space setting in the TV. I had similar with my X1X and projector. Set it back to auto and it never happened again.


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post #3 of 4 Old 11-13-2018, 03:08 PM - Thread Starter
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Quote:
Originally Posted by TarHeelBioE View Post
Check the color space setting in the TV. I had similar with my X1X and projector. Set it back to auto and it never happened again.


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In the TV? you mean in XBOX right?

LG OLED C7P 65" | HAMLITE LED TV Ambient Backlight
Denon X2500H
Definitive Technology BP9020 | Definitive Technology CS9040
NHT Audio SuperZero 2.1 | Amphony Wireless Speaker Kit Model 1800
XBox One X | Google Chromecast
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post #4 of 4 Old 11-13-2018, 06:03 PM
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Xbox one x green screen?

Not in my case. I had been tinkering with settings on my JVC projector and accidentally left the colorspace setting at YUV (I think). It wouldn't adjust to what the Xbox was sending so I got a solid color screen but still audio. I switched that back to auto and it was all fixed. But it wouldn't hurt to check the setting on both, I guess. Also the Denon I guess, it could be set there as well.

Good luck!

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